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INITIAL POWER ON & CHARGING SUPPORT:
POWER ON:
To power Push ANC Active on for the first time, remove the stickers covering the charging points on both earbuds. Place the earbuds in the charging case. When both LEDs show amber or white, remove them from the case.
Your earbuds will automatically turn on when you remove them from the case, and they’ll automatically turn off when you put them back in the case.
To manually turn your earbuds off, tap the skull logo (touch sensor) on each earbud 2 times, then hold for 1 second. (Tap and release, Tap and release, press and hold for 1 second)
To turn them back on, press the skull on each earbud for 1 second.
CHARGING:
With ANC on, Push ANC Active holds up to 7 hours of playtime on a single charge. And the charging case holds an additional 30 hours of playtime, for a total of 37 hours of listening time.
With ANC off, Push ANC Active holds up to 12 hours of playtime on a single charge, and an additional 46 hours in the case, for 58 hours total.
To charge your earbuds, place them in the charging case. The LEDs will pulse amber (0%-40% charging) or white (41%-90% charging) to indicate they are now charging. When they are fully charged the LEDs will show solid white (91%-100% charged).
When your batteries have about 30-45 minutes of playtime remaining (about 15% charge), a voice prompt will notify you “battery low” every 10 minutes until they are depleted and power off.
To check case battery life, open the case lid or plug in the charging cable. The single LED located next to the USB-C charging port will light up and indicate the current case battery level.
PULSING AMBER = 0%-40%
PULSING WHITE = 41%-90%
SOLID WHITE = 91%-100%
The Push ANC Active case can be independently charged, whether the earbuds are in it or not.
With our Rapid Charge feature, a 10-minute charge of the charging case or earbuds will provide more than 2 hours of battery playtime.
CHARGE 10 MINUTES = 2 HOURS
INITIAL PAIRING SUPPORT:
FIRST-TIME PAIRING IS EVEN EASIER WITH GOOGLE FAST PAIR FOR ANDROID. AFTER YOU REMOVE YOUR BUDS FROM THE CASE, YOUR ANDROID DEVICE WILL AUTOMATICALLY PULL UP A PAIRING SCREEN. JUST CLICK CONNECT AND YOU’RE PAIRED. IT’S THAT EASY.
BUT DON’T WORRY, BLUETOOTH PAIRING IS STILL A BREEZE NO MATTER YOUR OPERATING SYSTEM.
QUICK START VERSION: (FIRST TIME PAIRING OUT OF THE BOX)
LE AUDIO COMPATIBILITY:
Have a device that's LE Audio compatible? During the pairing process, you can select either of the Bluetooth pairing names that are listed on your device, "LEA-Push ANC Active" or "Push ANC Active." IF YOU DO NOT HAVE AN LE AUDIO-ENABLED DEVICE AND SELECT THE "LEA-PUSH ANC ACTIVE" LISTING, YOU WILL NEED TO FORGET THIS PAIRING AND PAIR TO THE STANDARD PUSH ANC ACTIVE." If you are not sure if your phone is LE Audio compatible, choosing "Push ANC Active" is the best approach.
MULTIPOINT PAIRING: PAIR TO A SECOND NEW DEVICE (AFTER FIRST TIME PAIRING, WHILE EARBUDS ARE POWERED ON AND CONNECTED.
This feature makes it possible to pair your earbuds with two devices at once. The connection is managed automatically — you won’t need to do anything after pairing the second device.
For example — while watching YouTube videos on your laptop, you can take a call on your phone without the hassle of disconnecting from one device to pair with another.
Now that you’ve paired to multiple devices, each time you power on your earbuds they will automatically pair to the two most recently paired devices.
WANT TO ADD A NEW DEVICE VIA MULTIPOINT PAIRING? (WHILE ALREADY CONNECTED AND PAIRED TO TWO DEVICES)
STREAMING AUDIO WITH MULTIPOINT:
STREAMING AUDIO + PHONE CALLS + PROMPT TONES AND VOICE ASSISTANT WITH MULTIPOINT:
QUICK START GUIDE - USER CONTROLS
Push ANC Active media controls are ready to keep you connected and in complete control of your Bluetooth enabled device.
We’ve also incorporated a simple feedback tone feature that allows you to hear each time you have tapped the touch sensor on your earbud (located on the Skullcandy logo), pressed the rocker switch buttons, or when tapping more than one time in a sequence. You will hear a tone or ascending tones to give you better control of your media. They are very subtle and do not disrupt your listening, easy to hear even while playing music, and the quick sensor response tone will help you quickly learn your way around the controls on your earbuds.
MANUALLY POWER ON: EITHER EARBUD
MANUALLY POWER OFF: EITHER EARBUD
PLAY / PAUSE / ANSWER CALL: EITHER EARBUD
END / REJECT INCOMING CALL: EITHER EARBUD
ACTIVE NOISE CANCELING / STAY-AWARE MODE ON/OFF: EITHER EARBUD
VOLUME UP: EITHER EARBUD
VOLUME DOWN: EITHER EARBUD
TRACK FORWARD: EITHER EARBUD
TRACK BACK: EITHER EARBUD
ENTER BLUETOOTH PAIRING: EITHER EARBUD
ACTIVATE SPOTIFY TAP™: EITHER EARBUD
ACTIVATE DEVICE ASSISTANT: EITHER EARBUD
SPOTIFY TAP™
We’ve partnered with Spotify to create an instant path to your music through a simple sensor press right out of the box.
Once you’ve paired your earbuds to your device, touch and hold the touch sensor on either earbud for 1 second to play a recommendation based on your listening taste. Touch and hold again for 1 second for the next recommendation made just for you. To set this shortcut, make sure your Spotify app is up to date.
CLEAR VOICE SMART MIC
Push ANC Active is equipped with Clear Voice Smart Mic. It uses artificial intelligence to isolate your voice and reduce background noise on phone calls, so the person on the other end of your call hears you loud and clear.
Clear Voice Smart Mic is especially effective at eliminating discontinuous noise — the kind of background chatter you would find in a crowded coffee shop or airport.
This means that whoever you’re speaking with, whether you’re on the move or sitting at your computer, will be able to clearly hear your voice in nearly any situation.
To unlock and control all of the incredible Push ANC Active features, scan the QR code found on the front of your packaging, in your Quick Start Guide or User Guide, and download the Skullcandy app.
Once you have paired your earbuds to your device, open the Skullcandy app and it will automatically link to your earbuds.
You can use the app to:
ADJUSTABLE ACTIVE NOISE CANCELLING AND STAY-AWARE MODE
Push ANC Active features both Adjustable Active Noise Cancellation and Stay-Aware Mode. Active Noise Canceling (ANC) will always be turned on as your default setting when you power on and pair your earbuds together.
A slider in the Skullcandy app allows you to customize your ANC and Stay-Aware Mode levels up or down to quiet the noise and focus on what you’re listening to or amplify the sounds around you. Once adjusted in the app, your chosen level will remain when you turn the earbuds off and on again.
When you’re looking for some quiet, the Adjustable Active Noise-Cancelling feature tunes out the surrounding noise to let you hear your music as intended.
Adjustable Stay-Aware mode is just the opposite. It’s especially useful when you want to hear more of your surroundings and keep both earbuds in. Stay-Aware mode is great for busy environments or for working out because it increases your awareness of what’s around you.
To toggle through ANC On, ANC Off, and Stay-Aware Mode, tap either earbud sensor 3 times and you will hear the corresponding voice prompt. Repeat tapping 3 times to toggle again. And again.
(ie. Since you will always start with “Noise Cancelling on”, you will tap either earbud 3 times to turn “Noise Cancelling OFF” (both ANC and Stay-Aware Modes are OFF), and then repeat this 3 times tap to turn on “Stay-Aware Mode”.)
Pro Tip: You must have both earbuds connected to activate ANC and Stay-Aware Mode.
PERSONAL SOUND BY MIMI®
Personal Sound technology allows you to tune the earbuds to your unique hearing.
It’s like having prescription glasses for your ears — it will allow you to hear your music exactly as it was meant to sound.
In the Skullcandy App, locate your earbuds and toggle Personal Sound on. Follow the prompts to take the quick audio test. You’ll be asked whether you hear a sound. Simply answer “yes” or “no” and complete the test for both ears.
After you’ve completed the test, the app will create a personal sound profile that’s matched perfectly to your unique hearing. It may allow you to hear sounds and layers in your music that you’ve never heard before.
You can turn your Personal Sound profile on/off in the app if preferred. And don’t worry if you share your earbuds, you can also create sound profiles for different users and switch between them anytime.
CUSTOMIZE BUTTON FUNCTIONS
Some default and other un-assigned button settings can be re-configured through the Skullcandy app to allow you to make your earbud controls more intuitive to you.
The user interface actions on the touch sensor that you can configure to your preferred control settings are:
The function controls that can be customized in the Skullcandy app are:
PRESET EQ + CUSTOM 5 BAND EQ
To help you get the best sound quality from your content, Push ANC Active features 3 preset EQ modes + 1 Customizable 5-Band EQ (Custom EQ Mode):
TO SWITCH BETWEEN EQ MODES, OPEN THE SKULLCANDY APP AND SELECT YOUR PREFERRED AUDIO SETTING. A VOICE PROMPT WILL NOTIFY YOU EACH TIME YOUR EQ MODE CHANGES.
Your default EQ setting is Music Mode, which is great for general listening.
Bass Boost Mode increases the low frequencies for a bass-heavy audio experience.
Podcast Mode removes most of the bass response and is great for podcasts or audio books.
You also have the ability to create your own Custom EQ Mode. This is a 5 band Equalizer that allows you to adjust the low, mid low, mid, mid high, and high sound frequencies to your preferred levels, personalizing your sound experience.
LOW-LATENCY AUDIO MODE
In the Skullcandy app, you’re able to turn on and off Low-Latency Audio Mode. Sometimes, while gaming or watching videos, you’ll notice delays (latency) between audio and video. This mode reduces these delays so your picture and sound stay in perfect sync, creating the ideal lag-free experience.
Pro Tip: To maintain a stable connection, turn Low-Latency Audio Mode Off when your phone does not have a direct line of sight to your earbuds or headphones – like when you put your earbuds in pocket or pack, for example.
TAKE PHOTO
The Take Photo feature allows your earbuds to act as a wireless remote for your device’s camera.
Just set one of the custom button settings to the Take Photo feature in the Skullcandy app, and then open the camera on your device.
As long as your earbuds are linked with the device and app, your custom button setting will take a picture or start and stop recording on command.
For best results, use the earbud as the remote in your hand and set the timer in your camera’s settings so there are a few seconds delay before snapping the photo.
ACTIVATE YOUR VOICE ASSITANT
Who do you ask for help? Siri? Bixby? Google Assistant? Unlike proprietary earbuds, Skullcandy earbuds work with any assistant.
Simply visit the Skullcandy app to customize this button function to a UI command, you’ll then be able to activate your device’s local assistant anytime.
SOLO AND STEREO MODES:
Sometimes you want to be able to hear your music, but still hear what’s going on around you. When you want to do that, you can use just one earbud.
We call this Solo Mode. Both the left and right earbud of Push ANC Active can be used in solo mode.
To use Solo Mode and you’ve previously paired to your earbuds, simply remove either earbud from the charging dock and this solo earbud will function with both phone calls and music.
If you are initially pairing only one earbud, simply follow the same initial pairing steps above and you’re good to go.
To use both earbuds again, simply remove the other bud from the dock at any time, you will hear the power on “pling” tone, and your audio begins to seamlessly stream back into Stereo mode.
FIT:
Push ANC Active fits comfortably and securely in your ear. Here’s how to get the best fit.
First, as you place the bud in your ear at an angle, gently hook and adjust the hanger over your ear, then rotate slightly to the front or back to secure in place. Your earbud should feel comfortable and stable.
For optimal acoustic performance, you also want to be sure your ear gel creates a nice seal just inside your canal.
Push ANC Active comes with 3 sizes of ear gels to help you find the best fit. Try each size provided to see which fit works best for you.
HAVING TROUBLE? DON’T RETURN TO THE STORE AND LET US HELP!
NO AUDIO IN ONE EAR?
Let’s re-sync your earbuds by placing both into the charge case and ensure the LEDs on the earbuds turn amber or white. Then simply remove both earbuds together. If the stereo audio stream hasn’t been fixed, please follow the steps below.
IF YOU ARE STILL HAVING PAIRING ISSUES, PLEASE PROCEED FOLLOW THE INSTRUCTIONS BELOW TO RESET YOUR EARBUDS TO GET THEM STREAMING CORRECTLY.
EARBUDS OR CASE NOT CHARGING PROPERLY?
Issue: Not seeing the red LED indicator on the earbuds when you’ve placed your Push ANC Active back into the charging case, or the charge case LED not turning on when your USB-C cable is plugged in?
Solution:
IMPORTANT – IF YOUR EARBUDS ARE NOT AUTOMATICALLY POWERING OFF OR CHARGING WHEN PLACED INTO THE CASE, PLEASE ENSURE THAT THE CASE BATTERY ISN’T COMPLETELY DRAINED.
FREQUENTLY ASKED QESTIONS
PLAYTIME / BATTERY LIFE & CHARGING:
HOW LONG DOES THE PUSH ANC ACTIVE BATTERY LAST?
WHAT IS THE TOTAL CHARGING TIME FOR PUSH ANC ACTIVE VIA THE PROVIDED USB-C CHARGING CABLE?
DOES PUSH ANC ACTIVE HAVE SOME SORT OF FAST CHARGE?
CAN I CHARGE PUSH ANC ACTIVE WITH MY SKULLCANDY POWER ACCESSORIES/PC/LAPTOP?
DURABILITY: IP67-RATED, FULLY WATERPROOF
CAN I USE PUSH ANC ACTIVE FOR WORKING OUT?
FEATURE DETAILS:
SPOTIFY TAP™
DO I NEED TO BE LINKED WITH THE SKULLCANDY APP FOR THIS FEATURE TO WORK?
DO I NEED TO HAVE THE SPOTIFY APP DOWNLOADED ON MY DEVICE FOR THIS FEATURE TO WORK?
PERSONAL SOUND BY MIMI®
WHAT IS PERSONAL SOUND BY MIMI®?
DO I NEED THE SKULLCANDY APP TO ACCESS THIS FEATURE?
IS THIS FEATURE ALWAYS ON AFTER COMPLETING THE HEARING TEST AND CREATING MY PERSONAL SOUND PROFILE?
CLEAR VOICE SMART MIC
HOW DOES THIS FEATURE HELP MY CALL QUALITY THROUGH AI NOISE REDUCTION ALGORITHMS?
MULTIPOINT PAIRING
IF I DON’T WANT TO PAIR SEAMLESSLY TO TWO DIFFERENT DEVICES AT ONCE, WHAT DO I DO?
CUSTOM BUTTON ACTIONS & FUNCTIONS
HOW EASY IS IT TO CUSTOMIZE MY EARBUD CONTROLS?
WILL MY CUSTOM BUTTON ACTIONS/FUNCTIONS BE SAVED EVEN IF I POWER OFF/RESTART MY DEVICE?
IF I GET A NEW PHONE AND NEED TO RE-DOWNLOAD THE APP, WILL MY CONTROLS BY SAVED?
IF I SWITCH DEVICES FROM MY PHONE THAT HAS LINKED TO THE APP, TO A DEVICE THAT DOES NOT HAVE THE SKULLCANDY APP, DO MY CUSTOMIZED BUTTON FUNCTIONS STILL WORK?
TAKE PHOTO
I DON’T UNDERSTAND WHAT THE TAKE PHOTO FEATURE IS?
DO I NEED TO SET UP THIS FUNCTION AS A CUSTOM BUTTON ACTION?
DO I NEED A SPECIAL CAMERA APP FOR THIS TO WORK?
CONNECTION:
WHAT IS THE BLUETOOTH RANGE OF THE PUSH ANC ACTIVE?
CAN I CONNECT PUSH ANC ACTIVE TO A COMPUTER?
CAN I USE PUSH ANC ACTIVE WITH A PS4/XBOX ONE/SWITCH?
WHICH VERSION OF BLUETOOTH DOES PUSH ANC ACTIVE USE?
WHEN ON A CALL OR LISTENING TO MY CONTENT, WILL I HEAR AUDIO IN ONE OR BOTH EARBUDS?
CAN I USE SIRI/GOOGLE ASSISTANT/ALEXA WITH MY PUSH ANC ACTIVE?
WARRANTY:
WHAT HAPPENS IF MY EARBUDS BREAK OR ARE LOST?