ECOBUDS™ USER GUIDE, TROUBLESHOOTING & FAQS

INITIAL POWER ON & CHARGING:

POWER ON:

To turn your earbuds ON for the first time, MAKE SURE BOTH EARBUDS ARE IN THE CHARGING DOCK, THEN PLUG THE INTEGRATED USB-C CABLE INTO A CHARGING DEVICE, SUCH AS A COMPUTER/LAPTOP, WALL CHARGER, PORTABLE CHARGER, OR EVEN A USB-C EQUIPPED CELL PHONE. When the LED on each earbud turns on you can remove the earbuds from the dock.

Your earbuds will automatically turn ON.

They’ll automatically turn OFF when you put them back in the dock.

To turn your earbuds OFF outside of the charging dock, tap the skull logo on each earbud 2 times, then hold for 1 second. (Tap and release, Tap and release, press and hold for 1 second)

To turn them back ON, press each earbud for 1 second.

CHARGING:

Don’t let the battery-free charging dock worry you — EcoBuds are packing a full 8 hours of play time on a single charge.

Plus, they feature Rapid Charging: a 10-minute charge provides more than 2 hours of listening time.

To charge your earbuds, place them in the charging dock then plug the integrated USB-C cable into a power source.

BONUS — ECOBUDS CHARGE STRAIGHT FROM YOUR USB-C EQUIPPED PHONE, SO YOU MAY ALREADY BE CARRYING A CHARGER AROUND WITH YOU!

To check battery life, place the earbuds into the charging dock. The earbud LED color will show the charge level:

PULSING AMBER = 0-74% CHARGE

PULSING WHITE = 75-95% CHARGE

SOLID WHITE = 95-100% CHARGE

EARBUDS OR CASE NOT CHARGING PROPERLY?

ISSUE: Not seeing the earbud LED indicator on the buds when you’ve placed your EcoBuds back into the charging dock and when your USB-C cable is plugged in?

SOLUTION:

1. Check to see if any debris is blocking the charging pins in the dock, on the earbud, or in the USB-C plug or port.  
2. Check to see if the removable ear gels have been twisted or are falling off. This could be keeping the buds from sitting correctly in the case. If you’re having a hard time closing the lid completely, it is likely because the earbuds are not set correctly or the gels are interfering.
3. Make sure the integrated charging cable is properly inserted into a suitable power source.
4. Check the earbud LED once plugged in to ensure the earbud is taking a charge.

INITIAL PAIRING:

QUICK START VERSION: (FIRST TIME PAIRING OUT OF THE BOX)

1. To pair your earbudse to your device for the first time, ensure boh earbuds are in the charging dock and plug the integrated USB-C cable into a power source. Please make sure both earbud LEDs pulse either amber or white, and then remove both earbuds from the case to auto power on and begin the simple pairing process.
2. A tone will indicate your earbuds have powered on and a voice prompt will say “Ready to Pair” as the earbud LEDs begin to flash white. Both earbuds are now in pairing mode.
3. Open up your device’s Bluetooth settings and look for “EcoBuds” in your list of available Bluetooth devices.
4. Select “EcoBuds” and accept the “Pair” or “OK” prompt that appears on your screen. When pairing is complete, a voice prompt will say “Connected.”

PAIR TO A SECOND DEVICE (AFTER FIRST TIME PAIRING, WHILE EARBUDS ARE POWERED ON AND IN A DISCONNECTED OR CONNECTED STATE)

• Enter into Pairing Mode while your earbuds Bluetooth is connected or dis-connected by simply pressing the skull on either earbud for 3 seconds, release when you hear the voice prompt “Disconnected” and then you’ll hear “Ready to Pair”.
• If you are currently connected to a device and have it nearby, you can also manually disconnect the Bluetooth on your device and your earbuds will enter directly into pairing mode as well.
• This will also disconnect you from your previously paired device and your earbud LEDs will begin to flash white.
• Open up your device’s Bluetooth settings and look for “EcoBuds” in your list of available Bluetooth devices.
• Select “EcoBuds” and accept the “Pair” or “OK” prompt that appears on your screen. When pairing is complete, a voice prompt will say “Connected.”
• Important to note that after powering your earbuds off and back on, the most recently paired device will automatically pair to your earbuds.

QUICK START GUIDE - USER CONTROLS

EcoBuds media controls are ready to keep you connected and in control of your Bluetooth enabled device.

We’ve also incorporated a simple feedback tone feature that allows you to hear each time you have tapped the touch sensor on your earbud (located on the Skullcandy logo). When tapping more than one time in sequence, you will hear ascending tones to give you better control of your media. They are very subtle and do not disrupt your listening. The quick sensor response tone will help you quickly learn your way around the controls on your device.

MANUALLY POWER ON: EITHER EARBUD

• Press and hold the touch sensor on both earbuds for 1 second (1s hold)

MANUALLY POWER OFF: EITHER EARBUD

• Tap the touch sensor on either or both earbuds twice, and then press and hold for one second (2x tap, then 1s hold)

PLAY/PAUSE: EITHER EARBUD

• To play or pause your audio, tap the touch sensor on either earbud once (1x tap)

ANSWER/HANG UP CALL: EITHER EARBUD

• To answer or end a phone call, tap the touch sensor on either earbud once (1x tap)

REJECT INCOMING CALL: EITHER EARBUD

• To reject an incoming call, press the touch sensor on either bud for 1 second (1s hold)

VOLUME UP: RIGHT EARBUD

• To turn up the volume, press the touch sensor on the right earbud for 1 second (1s hold)

VOLUME DOWN: LEFT EARBUD

• To turn down the volume, press the touch sensor on the left earbud for 1 second (1s hold)

TRACK FORWARD: EITHER EARBUD

• To track forward, tap the touch sensor on either earbud twice (2x tap)

TRACK BACKWARD: EITHER EARBUD

• To track backward, tap the touch sensor on either earbud three times (3x tap)

ACTIVATE ASSISTANT: LEFT EARBUD

• To Activate your device’s local assistant, tap the touch sensor on the left earbud four times (4x tap)

EQ MODE TOGGLE: RIGHT EARBUD

• To toggle between EQ Modes, tap the touch sensor on the right earbud four times (4x tap)

BLUETOOTH PAIRING: EITHER EARBUD

• To enter into pairing mode on your device, press and hold the touch sensor on either bud for 3 seconds (3s hold)

PRESET EQ MODES

To help you get the best sound quality from your content, EcoBuds features 3 preset EQ modes:

• Music Mode
• Bass Boost Mode
• Podcast Mode

To switch between EQ modes, tap the touch sensor on the right earbud four times.

Music Mode is the default EQ setting, and is great for general listening.

Bass Boost Mode increases the low frequencies for a bass-heavy audio experience.

Podcast Mode removes most of the bass response and is great for podcasts or audio books.

ACTIVATE YOUR VOICE ASSITANT

Who do you ask for help? Siri? Bixby? Google Assistant? Unlike proprietary earbuds, Skullcandy earbuds work with any assistant.

Simply tap the touch sensor on the left earbud four times to activate your device’s local assistant.

SOLO MODE:

Sometimes you want to be able to hear your music, but still hear what’s going on around you. When you want to do that, you can use just one earbud.

We call this Solo Mode. Both the left and right earbud of EcoBuds can be used in Solo Mode.

To use Solo Mode when you’ve previously paired to your earbuds, simply remove either earbud from the charging dock and that earbud will function with both phone calls and music.

If you are initially pairing only one earbud, simply follow the same initial pairing steps above and you’re good to go.

To use both earbuds again, simply remove the other earbud from the dock at any time, you will hear the power on “ping” tone, and your audio will begin to stream seamlessly back into Stereo Mode.

FIT:

EcoBuds fit comfortably and securely in your ear. Here’s how to get the best fit.

First, place the earbud in your ear at an angle, then rotate minimally to the front or back to secure in place. Your earbud should feel comfortable and stable.

For optimal acoustic performance, you also want to be sure your ear gel creates a nice seal just inside your canal.

EcoBuds comes with three sizes of ear gels to help you find the best fit. Try each size provided to see which fit works best for you.

HAVING TROUBLE? LET US HELP

NO AUDIO IN ONE EAR?

Let’s re-sync your earbuds by first placing both of them into the charge dock and ensure the LEDs on the earbuds both turn Amber or White. Then simply remove both earbuds together. If the stereo audio stream hasn’t been fixed, please follow the steps below.

1. On your device, open the Bluetooth settings and turn Bluetooth OFF.
2. Remove both earbuds from the charge dock and ensure they are both powered ON.
3. Tap the touch sensor on both earbuds four times simultaneously. The earbud LEDs will slowly flash amber and white as they re-sync, followed by four quick white flashes that will indicate a successful true wireless sync between your earbuds.
4. On your device, open the Bluetooth settings again and turn ON, then select your previously paired “EcoBuds”.
5. You will hear the “Connected” voice prompt which indicates a successful pairing to your device.

IF YOU ARE STILL HAVING PAIRING ISSUES, PLEASE PROCEED FOLLOW THE INSTRUCTIONS BELOW TO RESET YOUR EARBUDS TO GET THEM STREAMING CORRECTLY.

1. Remove “EcoBuds” from your Bluetooth Paired Device list settings, and then turn the Bluetooth OFF.
2. Remove BOTH earbuds from the charging dock, a tone and will indicate your earbuds are powered ON.
3. Press and hold BOTH the right and left earbud touch sensors for six seconds until you hear two tones.
4. Both earbuds will flash amber six times, a tone will indicate a successful reset, and a voice prompt will say “Ready to Pair” as your earbuds flash white and enter back into Pairing Mode.
5. On your device, open your Bluetooth settings and turn Bluetooth ON. In the available devices list, select “EcoBuds” and accept the “Pair” or “OK” prompt that appear on your screen. When pairing is complete, a voice prompt will say “Connected”.

FREQUENTLY ASKED QESTIONS

PLAYTIME / BATTERY LIFE & CHARGING:

 BATTERY LIFE AND PLAYTIME IS VERY IMPORTANT TO ME, HOW LONG DOES THE ECOBUDS LAST?

• There is plenty of playtime for all day use, up to 8 hours on a single charge!

WHAT IS THE TOTAL CHARGING TIME FOR ECOBUDS VIA THE INTEGRATED USB-C CHARGING CABLE?

• Earbuds must be in the charge dock and plugged into a power source.
• 1 hour of charging your earbuds in the charge dock to reach 100% capacity.

DOES ECOBUDS HAVE SOME SORT OF FAST CHARGE?

• Yes! EcoBuds has Rapid Charge technology via the provided USB-C cable and internally for the earbuds.
  • 10 minutes of the earbuds charging in dock = 2+ Hours Playtime

CAN I CHARGE ECOBUDS WITH MY SKULLCANDY POWER ACCESSORIES/PC/LAPTOP?

• Yes. Pretty much all USB-C charging ports will work to charge your EcoBuds in the provided charging dock.
• And even better, you can charge directly from the USB-C port on your phone.

HOW DO YOU CHANGE BETWEEN EQ SETTINGS, AND WHAT’S THE DIFFERENCE?

• When you’re paired to your EcoBuds you can toggle between the EQ Modes by tapping the right earbud four times. A voice prompt will notify you of the EQ Mode as you toggle through your options of Music Mode (default), Bass Boost Mode, and Podcast Mode.

CONNECTION:

DO ECOBUDS PAIR WITH THE SKULLCANDY APP?

• No, we’re keeping it simple. EcoBuds does not pair with the Skullcandy app.

WHAT IS THE BLUETOOTH RANGE OF THE ECOBUDS?

• You will be able to listen up to 30+ feet (10+ meters) away from your paired device, though your connection experience may vary based on your environment. 

CAN I CONNECT ECOBUDS TO A COMPUTER?

• Yes as well as to a phone, tablet, MP3 player, laptop, or anything else with a Bluetooth connection.

CAN I USE ECOBUDS WITH A PS4/XBOX ONE/SWITCH?

• Xbox One: No   
• Switch: Yes
• PS4/5: No (but they will if you have a separate BT transmitter dongle)

WHICH VERSION OF BLUETOOTH DOES ECOBUDS USE?

• Bluetooth® version 5.2

WHEN ON A CALL OR LISTENING TO MY CONTENT, WILL I HEAR AUDIO IN ONE OR BOTH EARBUDS?

• EcoBuds has stereo (both earbud) calling and streaming so you’ll always hear the caller or your content in both ears.
• Although, you do have the option to use only one earbud (left or right side) if you prefer Solo Mode in some situations.

CAN I USE SIRI/GOOGLE ASSISTANT/ALEXA WITH MY ECOBUDS?

• Yes. When paired to your device, you can activate your local voice assistant feature at any time by tapping the left earbud four times.

ARE ECOBUDS OKAY TO USE WHILE WORKING OUT?

• Absolutely! EcoBuds fit is very stable and they are sweat and water resistant (IPX4) which can get a bit wet and work great during exercise. Just be sure that you dry them off before putting them back into the charge dock.

WHAT HAPPENS IF MY EARBUDS BREAK?

• If it is a manufacturer's defect, Skullcandy has you covered with a 1 Year Limited Warranty.